Translation Chatbot Pricing

No you won’t be charged the full price if you upgrade. As you have already paid the previous plan you will be charged the difference at a prorated rate. 

We will notify you by email and upgrade your subscription to the best plan based on your current usage. This will be done without interrupting your service.

A chat is a 2-way conversation between bot and single consumer. A chat interaction is charged from the moment a single chat is started to the moment it is ended. No time limited per chat. 

No, you just train your chatbot in your own language as you usually would. Our translation software will translate between the user enquiry and chatbot answer.

Currently we have 80 languages to choose from. Consumers and customer service agents can each choose their own languages respectively to conduct Live Chat chats in. See our full list of languages here. 

No, our subscription model is priced per single chatbot. If you have more than one chatbot you will need to purchase an individual subscription for each chatbot.

We are sorry to hear this. Please contact us and one of our friendly team members will be in contact.