Simultaneous Translation of LiveChat customer support tickets
Engage your customers by sending support tickets in their native language. Lingmo Translate for LiveChat enables agents and customers to instantly interact without language barriers.
Time Saving, life changing integration
Built specifically for LiveChat, the Lingmo Translate app automatically detects the customer’s language and translates the message into the agent’s language within milliseconds, and does the same for agent replies. We can help you save time and deliver a better customer experience.
How it works
Our integration ensures your customers will receive support in Realtime no matter what language they use.
1. Your customer’s tickets are automatically received in both the original language and the agent’s language.
2. Your agent quickly replies to the message in Lingmo Translate window.
3. The message is instantly received by the customer in their native language.
Supporting your agents
When tickets are received in multiple languages and form a queue, your agents will be able to read and respond to them in their pre-selected language.
Lingmo take’s the hassle out of decoding and translating tickets to support your agents when times are busy.
Allowing your customer support agents productivity flourish
Our sophisticated language translation leverages AI to deliver the highest human quality translations. Our software aids your agents workflow while saving you time and costs in hiring multilingual staff.
Reach more international customers with simultaneous translation
Professional native quality and contextual translation for every LiveChat ticket.
Easy Setup
