Lingmo Live Chat
Speak Your Customers’ Language with our Realtime Translation Live Chat
Revolutionise Customer Experience
Lingmo Live Chat is a multi-language online communication and help desk software that enables your business to interact with your foreign speaking website visitors in 80 languages. Our translation software enables your online visitors to choose their language from a list of 80 and send/receive messages in their native language. Our customer service software revolutionises customer loyalty and engagement making it super easy to communicate with online web visitors who speak a different language.
Retain, engage and transform foreign speaking website visitors
Improve customer experience and loyalty
Grow international market share and expand market research
Improve ROI, increase sales and decrease costs
Integrates with pre-existing Live Chat or Chatbots/Virtual Assistants
72% of consumers are more likely to buy a product if they have information in their own language
We learn your business terminology
Our state of the art translation software uses AI to give you the most accurate contextual translations on the market. We train our system to recognise your specific business terminology.
Lingmo Live Chat has been customised to suit some of the biggest AI adopters in the world including Aviation, Retail, Healthcare, Travel and E-Commerce to name a few.
Let us show you what we can do for your business with our Realtime Live Chat technology.
It will save you time and money.
Speak your customers’ native language
Only 20% of world’s population speak English, yet most chat systems only communicate in English. This means companies are missing out on potential customers who speak another language other than English. With Lingmo Live Chat your company can now speak 80 languages. Communicate with your website visitors in their native language in Realtime using AI contextual translation.
Easy to integrate on your website
Lingmo Live Chat compliments a pre-existing ‘one’ language live chat system and Chat Bot/Virtual Agent
Integrate Lingmo Live Chat as a stand alone solution
Simple to use
- Implement our RESTFul API or plugin into your pre-existing Live Chat or Chatbot on your website
- Online visitors select their language from the drop down on your live chat tab and send a chat in their native language.
- The agent selects their native language, then reads and replies to the chat message.
- The online visitor receives the message in their pre-selected language.
A seamless chat between multiple languages!
Agents can service different foreign speaking customers at once
No matter what language the customer types in, agents can chat with multiple foreign speaking customers at once. The agent’s chats will always be received in the agents selected language allowing them to reply to each customers’ chat without the need of trying to translate them. Each chat will be translated back into the customers selected language.